99zo Terms & Conditions — Please Read Before Use

By using the 99zo.net website and its associated mobile application, you agree to these Terms & Conditions will be considered accepted. 99zo is an online gaming platform offering Live Casino, Slots, Bingo, and other games to users in Bangladesh.

These Terms & Conditions apply in both English and Bengali. In the event of any dispute, the Bengali version shall take precedence. 99zo reserves the right to update these Terms at any time. Continued use of the platform after an update constitutes acceptance of the revised Terms.

99zo's services are strictly for personal entertainment only. Use for commercial purposes or on behalf of third parties is completely prohibited.

To open an account with 99zo, you must meet the following requirements:

• Must be at least 18 years years old.
• You must provide accurate and truthful personal information.
• Only one account may be registered per person.
• Multiple accounts cannot be created from the same IP address or device.
• The mobile number used during registration must be active and belong to you.

99zo may request a national ID, passport, or birth certificate at any time for account verification. Withdrawals may be restricted until verification is complete. Accounts created with false information will be terminated and deposited funds may be forfeited.

You are solely responsible for keeping your account password and login details confidential. If you suspect your account has been hacked or accessed without authorisation, contact our support team immediately.

99zo currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The following terms apply to all payment transactions:

• Deposits are generally credited to your account instantly.
• Maximum withdrawal processing time 38 seconds to 24 hours may take some time.
• Full account verification is required before withdrawals can be made.
• The mobile number used for the deposit and the number used for withdrawal must be the same.
• 99zo reserves the right to suspend or cancel any payment involving suspicious transactions.
• If funds are incorrectly credited due to a technical error, 99zo reserves the right to reclaim the amount.

Payments from third-party accounts are not accepted. 99zo reserves the right to report any suspected money laundering or suspicious financial activity to the relevant authorities.

99zo offers a variety of bonuses and promotions. Before using them, please familiarise yourself with the general rules below:

• Each bonus has its own Wagering Requirement that must be met before a withdrawal can be made.
• The welcome bonus is available to new users one time only.
• Attempting to claim bonuses through multiple accounts will result in all accounts being cancelled.
• Wagering with bonus balance may be restricted on certain games — please read the terms of each offer separately.
• Free spin or cashback bonuses may have a maximum win cap.
• If bonus abuse is proven, 99zo reserves the right to void the bonus and any associated winnings.

99zo may change, suspend, or cancel any bonus offer at any time. To stay updated on current promotions, Promotions Page Visit.

Every game on 99zo is powered by a certified Random Number Generator (RNG). The following rules must be followed during play:

• The use of any software, bots, or automation to influence game outcomes is strictly prohibited.
• Colluding with other players to gain an unfair advantage against the platform is strictly prohibited.
• Abusive behavior toward dealers in Live Casino games will result in the session being terminated.
• If a game is interrupted due to a technical issue, 99zo will restore the player's previous balance.
• For jackpots or large wins, 99zo will process payment once account verification is complete.

Games on 99zo are for entertainment purposes only and no winnings are guaranteed. Always play within your budget and be mindful of the risk of loss.

99zo is firmly committed to responsible gaming. We want you to play in a healthy, informed way. To support this, 99zo offers the following:

• Daily Deposit Limit — set your own limits.
• Self-Exclusion — Temporarily lock your account for a set period of time.
• Cooling-Off Period — Take a break anywhere from 24 hours to 30 days.
• Reality Check — receive alerts at set intervals.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately or visit Responsible Gaming Page View.

99zo may temporarily or permanently close your account for any of the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts or misusing bonuses.
• Hacking, software manipulation, or any other fraudulent activity.
• Money laundering or suspicious financial activity.
• Attempting to open an account during a self-exclusion period.
• Operating an account on behalf of a minor.

For permanently closed accounts, any valid balance will be returned if fraud is not proven. If fraud is confirmed, all funds may be forfeited.

99zo treats your personal information with the utmost care. Details provided at registration are used solely for account verification, payment processing, and service improvement.

99zo never sells your information to third parties. However, relevant authorities may be provided with data where required by law. For more details, please read our Privacy Policy Read.

99zo will not be held liable for the following:

• If a game is interrupted due to a loss of internet connection.
• If a player suffers a loss due to their own device or software issues.
• Delays or errors caused by third-party payment gateways.
• Force majeure events (natural disasters, server attacks, etc.).

In the event of any dispute, 99zo's decision will be considered final, following a fair investigation.

99zo reserves the right to modify these Terms & Conditions reserves the right to make changes. Users will be notified in advance via email or through the platform.

For any questions regarding the terms, please contact our support team. We're available 24/7 and ready to assist.